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Job Title: Residential Cleaner

Location: Client homes within Basingstoke

Employment Type: Employed and Self-Employed/Contractor options available

Pay: £13.50 per hour

Job Overview:

At It Takes a Village, we believe in putting our employees first. We offer competitive pay and flexible hours that suit school schedules, ensuring a work-life balance that meets your needs. Our commitment to fostering a supportive and team-oriented environment is at the heart of everything we do.

Our roles often involve assisting clients with additional needs or vulnerable individuals who require a bit of extra support, such as help with tidying up. We provide comprehensive training and ongoing support to ensure you feel confident and equipped in your role.

We pride ourselves on our reliability, compassion, and the high standards we uphold for our clients. If you're looking to make a real difference and be valued by your employer, It Takes a Village is the perfect place for you. Join us in delivering exceptional care and support, and be part of a company that truly cares.

Key Responsibilities:

General Cleaning:

• Dust, mop, sweep, and vacuum all areas of the home.
• Clean bathrooms, including toilets, showers, and sinks.
• Clean kitchens, including appliances, countertops, and sinks.
• Make beds and change linens as required.
• Empty rubbish bins and replace liners.
• Clean windows, mirrors, and glass surfaces.
• Tidy areas and assist with small tasks within the household.

Maintenance:

• Monitor and report any necessary repairs or replacements of cleaning equipment.
• Ensure proper use and storage of cleaning products and equipment.
• Replenish supplies such as toilet paper, soap, and paper towels.

Client Interaction:

• Communicate effectively and courteously with clients.
• Address specific client requests and requirements for cleaning.
• Show empathy and understanding towards clients dependent on their needs, adapting cleaning tasks to accommodate their requirements.
• Respect clients' privacy and property.

Health & Safety:

• Follow health and safety guidelines and procedures.
• Use appropriate personal protective equipment when required.
• Report any safety hazards or maintenance issues promptly.

Qualifications:

• Previous residential cleaning experience preferred. However, we provide training and shadowing shifts. More important is a willingness to learn, a strong work ethic, and a genuine care for the quality of your work.

Skills:

• Attention to detail and thoroughness in cleaning tasks.
• Ability to follow instructions and work independently.
• Good time management skills.
• Empathy and understanding in dealing with clients' individual needs.

Physical Requirements:

• Ability to perform physically demanding tasks, including lifting, bending, and standing for extended periods.
• Capability to operate cleaning equipment and use cleaning products safely.

Personal Attributes:

• Reliable and punctual.
• Strong work ethic and a positive attitude.
• Excellent communication and interpersonal skills.
• Empathetic and respectful towards clients with special needs.
• Self-motivated and able to manage own schedule and finances.

Requirements:

• Must have reliable transportation to travel to client homes within the service area.
• Must have appropriate insurance coverage. We can help you source insurance if you need support.
• Must be able to speak English fluently.
• Must be prepared to undertake a DBS (Disclosure and Barring Service) check.
• Must have a clean full driving licence.

Additional Information:

• Work Environment: This role involves working in various client homes, each with unique environments and cleaning requirements.
• Schedule: Primarily within school hours, with extended hours available upon request. We will work with you to build up your client base and find a schedule that suits your needs.

Feel free to reach out to us directly with any inquiries regarding this position. If you're interested in applying, we'd appreciate learning more about you, why you believe this role aligns with your skills and aspirations, and your preferred hours upon successful placement.

It Takes a Village is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time, Zero hours contract

Pay: £13.50 per hour

Expected hours: 12 – 30 per week

Schedule:

• Flexitime

Application question(s):

• Please can you explain in your own words why you're the right person for this role?

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person