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Details

Reference number

370066

Salary

£24,377 - £26,945

Job grade

Other

Contract type

Fixed term

Length of employment

18 months

Business area

RSH - Finance and Corporate Services

Type of role

Administration / Corporate Support

Working pattern

Full-time

Number of jobs available

1

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Manchester, North West England, M1 4BT

About the job

Job summary

We are currently recruiting for an IT Coordinator to join our IT and Digital Services team in a varied and exciting new role for an 18 month fixed-term hybrid post, based out of our Manchester office.

At the Regulator of Social Housing (RSH), we are in a period of change and transformation, as from 1st April we have extended our remit, giving us additional powers and responsibilities around the importance of safe, decent homes for social housing tenants and of social housing landlords being transparent and accountable to their tenants. As a result, this is a great time to join us and help us shape the organisation.

With a career at RSH you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England.

Job description

Working as a key part of our IT and Digital Services team you will support the team by providing flexible and high-quality, comprehensive administration support, assisting in facilitating the smooth and efficient running of services. You will coordinate and manage meetings, taking notes and maintaining logs of actions, developing strong working relationships with colleagues across RSH.

You will manage the email inbox and will take responsibility for the coordination and resolution of IT issues, liaising between parties about any problem IT requests, coordinating the resolution and escalating where necessary. You will also support the Assistant Director of IT and Digital Services to develop and execute a schedule of security exercises to ensure robust IT security, following up any end-user queries.

Person specification

As our successful candidate you will have relevant previous administrative experience with excellent organisation and record keeping skills, with a strong eye for detail. You will have strong written and verbal communication skills, with the ability to draft communications and minutes clearly and to develop key working relationships.

You will also have strong IT skills, with experience of using a range of Microsoft products and will have the ability to prioritise your own workload, managing competing demands.

Benefits

Why work at RSH?

At RSH, we offer a range of excellent benefits including a 35 hour working week, 33 days annual leave and access to a defined benefit pension scheme.

Our staff survey results consistently show that most staff think that the best thing about working at the RSH is the flexible and hybrid working and family friendly policies that support work life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.

Location

We operate a hybrid model of working with a mix of office and home working.

This role will be based out our Manchester office. Our Manchester office will be relocating during 2024/25, however will remain within the city centre. We offer a range of flexible working arrangements and staff can benefit from working from home for part of their hours.

Benefits and Salary

At RSH, we offer a competitive salary and a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.

Things you need to know

Application process

For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.

We carry out anonymous shortlisting as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.

We are a Disability Confident Employer and guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of this commitment.

We encourage applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits of a diverse organisation.

Things you need to know

Selection process details

Interviews

Interviews are expected to take place w/c 21st October and will be held via Microsoft Teams.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : careers@rsh.gov.uk Email : careers@rsh.gov.uk

Recruitment team

Email : careers@rsh.gov.uk