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Digital Technology Delivery Manager - ECMS and UK Shared Services

Role:

The DT Delivery Manager supporting the ECMS business and UK Shared Services is responsible for:

• Management of ECMS and UK Share Services DT systems
• DT Compliance
• DT Cost Management
• Alignment with sites and RTX/Collins DT strategic plans

Reports to:

• EMEA North DT Delivery Manager

Accountable / Responsible for:

• Delivery of DT service and site DT projects
• DT Compliance
• Successful alignment with Collins DT to ensure efficient / effective DT support
• Specification of Hardware / software to support business requirements
• Cost Management of DT services and hardware / software
• Own and Manage DT solutions to completion
• Ensuring service levels required to manage a high performing business are in place

The DT Delivery Manager role includes but is not limited to the following:

• Liaison with service providers to ensure strong communication and service provision links that work for the business
• Scoping DT solutions that enhance business efficiency and effectiveness
• Ensuring solutions are supportable, aligned with RTX/Collins DT strategic road maps and not reliant on single point support
• Support the EMEA North DT Delivery Manager with management of regional DT services, projects and compliance
• Liaison with all sites Departments to ensure internal customer satisfaction MFA >6
• Supporting the EMEA North Process improvement using the CORE tools
• Applying DT solutions to assist the site EH&S improvement activities

Expected behaviours:

• Per the Collins Aerospace ‘Operating Principles’ outlined in the 4 gears (People, Ideas, Integrity, Performance).

Competencies:

• Technical expertise (DT Management / DT Project Management experience)
• Customer focussed
• Systems thinker
• Ideally degree qualified in suitable discipline
• Attention to detail
• Aerospace experience preferred
• Understanding of manufacturing business networks and software solutions

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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