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Z012 IT Support Analyst Full Time

at Gloucestershire College Other in Other (Published at 16-09-2024)

Salary

£29,086.95 per annum

Contractual hours

37

Basis

Full time

Package

27 days’ annual leave, increasing to 32 days after 5 years’, plus an additional 3 days during Christmas closure and auto enrolment into the People’s Pension matched contribution scheme.

Job category/type

Support

Date posted

16/09/2024

Job reference

REQ02006


Gloucestershire Professional Services (GPS) is recruiting an IT Support Analyst to join the Information Technology Support team based at Gloucestershire College.
The purpose of this role is to provide IT Technical Support to students and staff in the use of IT equipment including, troubleshooting hardware and software faults along with installations and maintenance.
Supporting the IT provision at our 3 campuses in Gloucestershire, we are a team of circa 13 with experience in all aspects of ICT. You will be part of this team and contribute to supporting the College and its many staff/students, while learning new technologies and gaining valuable experience.
This is a varied and challenging role and you will be expected to provide a professional and friendly service to both internal and external customers. You will deal with customers face to face, on the telephone and through electronic enquiries
Please review the Job Description to find out more about this role and apply online to join our team.
A career with us means much more than just a salary - we know that our people are our greatest asset; 96% of our employees are proud to work at the college and 90% of students would recommend GC as a place to study.
We also offer a wide range of staff benefits including:
  • A generous holiday allowance of 27 days per year + Bank Holidays and Christmas Closure
  • A matched contribution pension scheme
  • Access to discounted benefits platform and discounted gym memberships
  • Family friendly policies and flexible working
  • Access to our employee assistance programme
  • Discounted nursery offer at My Ohana Gloucester through salary deduction

How to apply:
Please note that existing members of staff seeking redeployment will be given priority for all roles where they meet the essential criteria on the person specification.

We reserve the right to close this advert before the stated closing date should we receive a sufficient number of applications. Therefore, we would recommend an early application.


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