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Start Date: Early July 2025

Duration: 1 year

Location: Feltham, United Kingdom (Hybrid work approach, working from the Feltham office 1-2 days per week.)

We at Cisco are looking for a Site Reliability Engineer Intern to join our team based in our UKI Headquarters in Bedfont Lakes, Feltham - UK. As part of Cisco’s IT organization we test out the latest Cisco solutions to help with the development and prove their value. Day-to-day activities will involve working within a large global team of Site Reliability Engineers, Project Managers and Service Owners to enable the efficient running and 24/7 availability of the worldwide core networking infrastructure.
What you’ll do
Be coached by world-class leaders who will challenge and mentor you. Join with a team of new Interns all starting your careers together, increase your professional development whilst meeting the demands of your projects and programs.
Other activities include but are not limited to:

• Work on the installation of new equipment/solutions including racking, configuration and go-live on both simple and complex projects.
• Supporting existing platforms and network solutions.
• Single working or part of a large team depending of the project.
• React to and support the swift resolution of breaches and errors so that global operational efficiency is maintained.

Requirements
We are looking for someone that can demonstrate the following;

• You are currently enrolled at university studying a course involving Computing, Networking and/or IT (penultimate-year) OR you are attending or have recently completed a certification programme (e.g. a bootcamp or apprenticeship). Equivalent experience accepted in lieu of these.
• The ability to be given a task and be able to research and deliver what is required.
• Demonstrate curiosity in the following technologies:

o Networking (Routing & Switching & Wireless) o Automation / Programming - (Python, Bash, PHP etc.) o Linux / Windows Operating Systems o Virtualisation Technologies – VMware, OpenStack, Docker
What we offer

At Cisco, we truly believe in the wellbeing of our employees and work life balance and our benefits package is designed to reflect this. On top of your remuneration package, you may be entitled to receive these Benefits & Perks and more as part of our People Deal and benefits package + the following:

• Annual Leave: 25 days + bank holidays + an additional day off for your birthday
• Free shuttle buses between local stations and the Cisco Campus office
• We encourage a culture of giving back to the community, and you will be invited to participate in giving back events organised either by the IT team or the Bedfont Lakes campus CSR team. Every year, you can use up 5 days for volunteering activities on top of your normal annual leave allowance.
• Hands-on experience with the world's largest Networking company.
• Support in gaining your Cisco certifications
• Develop an extensive knowledge of Cisco’s broad product line.
• Give you the chance to work with the top engineers who are specialists in their fields.
• Assign you to projects where you will learn various troubleshooting skills.
• Give you access to the vast resources of Cisco to help enable your learning.

Selection Process
Application - Hiring Team Video Interview – Virtual or Hybrid Cisco Day.
Life in Cisco IT
We are uniquely positioned to see how the rest of the business operates – because between us - we support everyone! The possibilities to create, to build solutions that impact transformational change are endless because change is our constant. Our team is everywhere, and so whilst based in the UK, we regularly work with people across the world and occasionally travel to meet each other. We are devoted to spreading the word about technology in the community and ask our intern hires to do the same, allocating 10-20% of their time in the first year to initiatives such as IamIT in schools and STEM events. In addition to this, we like to have fun and have regular team events.

Don’t take our word for it, check out what some of our hires are saying! #wearecisco

• Marianna Pittokopiti: The First Two Months
• Daniel Cookson, Aliyah Butt & Alex Naggar: Early Life at Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.