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We have an exciting, new opportunity for a Projects Engineer to join the Projects/Internal Team department, reporting into the Project Manager. You will be working on a remote basis, required to go out on site visits, meeting customers to go through project details – you will be provided with a company car.

Position Summary

Working as part of the Projects team, you will be responsible in coordinating and planning activities (including attending customer site visits) for successful management, supply, delivery and commissioning of technical projects. Ensuring completion within timescale, budget and in line with customers order requirements. Supporting the sales team where necessary, you will assist with information for quotations. Working closely with the Sales and Service teams, customers, suppliers and sub-contractors as appropriate to ensure the successful delivery of the project. – Recognising if, and when technical problems develop, and escalating as appropriate.

Main duties and responsibilities

• Working with the internal project and administration team to deliver timely and accurate order processing and project management for the companies’ orders and projects that are assigned to you
• Assisting the Project Manager with managing projects and tasks
• Providing technical or quotation support to the team when required
• Providing effective information and support to the Projects, Sales & Service teams
• Providing technical assistance direct to customers and in-house service engineers on the full range of Swegon/Bluebox/Lemmens products as well as a range of other manufacturers units
• High level of customer service and the ability to communicate effectively with all levels of customers, contractors and suppliers
• Ability to work as part of a team or in a stand-alone role using initiative
• Travelling to and visiting customer sites
• Obtain best prices from approved supplier for preparation of quotations, when required
• Keeping records project costs and budget control
• Maintain and update the company’s business systems and records
• Progressing purchase orders to suppliers
• Responsible for checking and verifying supplier order acknowledgements and confirmations upon receipt, where required
• Ensuring processes are in line with QA work instructions and procedures utilising controlled forms and templates
• Assist the Project Manager in the production of required reporting where required
• Provide information to Product Managers on any technical, warranty issues or product failures
• Generate reports as requested

Required Experience

• HVAC Experience, preferably in AHUs or Chillers/Heat Pumps
• Experience of planning, organising, and managing resources and systems to bring about the successful completion of specific project goals
• Knowing the value of effective process management and associated documentation
• Develop and deliver progress reports, proposals, quotes and required documentation
• Delivering projects within the financial requirements of a business in a timely manner
• Database and operating systems experience

Desirable Experience

• M&E Engineering Experience
• Management and Leadership
• Sub-contractor/Supplier management
• Experience of using bespoke operating CRM systems and bespoke selection systems in a sales and/or service environment
• Knowledge and experience of logistics both UK and International – training can be provided
• Experience working within ISO quality standards

Essential Qualifications/Education:

• GCSE / A Level or equivalent, (including IT)
• Computer literate in MS Office, ERP and database operating systems
• Full UK Driving licence