applicants
Customer Service Representative
at ADAMS IT LIMITED Liverpool in Liverpool (Published at 26-08-2024)
We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for assisting customers in a professional and friendly manner.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Provide information about products and services
- Assist customers with order placement, modifications, and cancellations
- Resolve customer complaints promptly and professionally
- Upsell products or services to increase revenue
- Perform data entry tasks accurately and efficiently
Qualifications
- Strong phone etiquette and communication skills
- Proficient in analysing customer needs and providing appropriate solutions
- Previous experience in a customer service role is advantageous
Job Type: Full-time
Pay: From £24,645.00 per year
Ability to commute/relocate:
- Liverpool, L1 0BP: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 06/09/2024
