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As a Trainee Customer Service Representative, you will be the first point of contact for our customers, providing support and resolving inquiries. You will receive comprehensive training to equip you with the skills needed to excel in this role.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat.
• Provide information about products and services.
• Resolve customer issues in a timely and professional manner.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve customer service processes.

What We Offer:

• Comprehensive training program with ongoing support.
• Opportunities for career growth and advancement.
• Friendly and inclusive work environment.
• Competitive salary with performance-based incentives.
• Employee discounts on company products/services.

Requirements:

• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Positive attitude and a willingness to learn.
• Previous customer service experience is a plus but not required.

Job Type: Full-time

Pay: From £24,456.00 per year

Benefits:

• Free parking
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Salford, M3 5NA: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 06/09/2024