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Summary

M&S Food is changing, and fast! We are undergoing one of the biggest transformations in retailing today to build a bigger, better, fresher food business.

From Percy Pig to the freshest M&S Select Farms produce, we grow, source, and develop our own products to give our customers family-ready food that's unbeatable on flavour and innovation.

We need motivated people who are ready to bring their whole self to work and give it their all in a fast-paced team committed to being the best. After all, this is not just food… This is M&S Food.

All the details

The Assistant Marketing Manager- Celebrity Ambassadors, is responsible for providing crucial support to the Marketing Manager and the wider PR & Social Media team, on shaping, activating and measuring our celebrity ambassador programme in M&S Food.

Closely aligning to the Social Media and PR function, you’ll plan and implement creative and engaging celebrity content that builds the brand, drives sales and engages colleagues, ensuring that we have the most well know and effective celebrity ambassador content in the UK.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work

What you’ll do

Your key accountabilities will include

• Responsible for logging and tracking Celebrity Ambassador spend and general finance/billing queries for the Celebrity Ambassador team
• Accountable for monitoring and logging all content performance data for evaluation; create and own weekly and monthly reporting
• Accountable for managing Celebrity Ambassador content plan and deliverables tracker, ensuring information is always accurate and up to date
• Responsible for working alongside the Celebrity Ambassadors Manager to ensure celebrity content briefs are completed on time and aligned to trading priorities/brand building objectives and that content is shot, edited and scheduled to plan
• Works alongside the Marketing Manager to deliver the strategy, implementation and evaluation of our Food Celebrity Ambassador programme helping to produce the most engaging celebrity social media content in the UK (well… the world!)

Who you are

Your skills and experience will include

• Experience in a previous social media/influencer marketing/content role
• Experience of creating and leading creative briefs with internal/external agencies
• Excellent creative knowledge of best practice in social media, up to speed with key social trends and creative formats
• Planning – demonstrate ability to own and manage the M&S Food celebrity ambassador content social calendar
• Insight and analytics - experience in reporting, social media analytics, reviewing numbers and turning insights into actionable plans

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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