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IT Systems Analyst
at Ashton Recruitment Other in Other (Published at 22-08-2024)
Ashton Recruitment requires an IT Systems Analyst for our client based in Mallusk
Position: IT Systems Analyst
Location: Mallusk
Duration: Permanent
Rate of Pay: £30,000-£35,000 per annum
Hours: Monday - Friday
Duties will include (but not be limited to):
- Provide comprehensive software support across multiple sites for business-critical applications, liaising with external support teams where appropriate
- Liaise with Account Mangers to provide support in setting up customer Autopart parameters and act as the first point of contact for customer Autopart support
- Understand current processes and support the WMS rollout and other new functionality
- Work proactively to identify manual processes and work with end users to push back into the core systems
- Develop, test and implement solutions to prevent recurring issues
- Utilizing SQL, support data integration, data migration and bulk data changes
- Create ad hoc SQL queries and reports based on user requirements
- Maintain PowerBI and Phocas data models in line with company requirements
- Utilise the company Service desk ticketing to prioritise user requests
- Produce and maintain high quality documentation for all applications
- Provide cover and first line support for general IT queries as and when required
Essential Criteria
- Enjoys and has a positive attitude to work and engaging with and supporting colleagues across the business and also external stakeholders
- 2+ years' experience in a similar role
- ERP experience
- MS SQL experience
- BI Application experience (eg Power BI, PHOCAS)
- Experience prioritizing and effectively managing workload, identifying business critical incidents and their potential implications
- Excellent problem solving and communication skills
- A proactive approach to identifying and resolving issues
- Willingness to travel to other sites as required
Desirable Criteria
- Proven experience of working in a fast-moving environment.
- Supply chain / distribution experience advantageous
Ashton Recruitment is acting as a Recruitment Agency