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IT Systems Analyst Full Time

at Ashton Recruitment Other in Other (Published at 22-08-2024)

Ashton Recruitment requires an IT Systems Analyst for our client based in Mallusk

Position: IT Systems Analyst

Location: Mallusk

Duration: Permanent

Rate of Pay: £30,000-£35,000 per annum

Hours: Monday - Friday

Duties will include (but not be limited to):

  • Provide comprehensive software support across multiple sites for business-critical applications, liaising with external support teams where appropriate
  • Liaise with Account Mangers to provide support in setting up customer Autopart parameters and act as the first point of contact for customer Autopart support
  • Understand current processes and support the WMS rollout and other new functionality
  • Work proactively to identify manual processes and work with end users to push back into the core systems
  • Develop, test and implement solutions to prevent recurring issues
  • Utilizing SQL, support data integration, data migration and bulk data changes
  • Create ad hoc SQL queries and reports based on user requirements
  • Maintain PowerBI and Phocas data models in line with company requirements
  • Utilise the company Service desk ticketing to prioritise user requests
  • Produce and maintain high quality documentation for all applications
  • Provide cover and first line support for general IT queries as and when required

Essential Criteria


  • Enjoys and has a positive attitude to work and engaging with and supporting colleagues across the business and also external stakeholders
  • 2+ years' experience in a similar role
  • ERP experience
  • MS SQL experience
  • BI Application experience (eg Power BI, PHOCAS)
  • Experience prioritizing and effectively managing workload, identifying business critical incidents and their potential implications
  • Excellent problem solving and communication skills
  • A proactive approach to identifying and resolving issues
  • Willingness to travel to other sites as required


Desirable Criteria


  • Proven experience of working in a fast-moving environment.
  • Supply chain / distribution experience advantageous


Ashton Recruitment is acting as a Recruitment Agency



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