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Role Summary:

Netitude is a fast-paced Managed IT Service Provider based in the south-west. With an award-winning track record for both growing and rewarding staff, we are looking to add to our amazing team.

Are you ready to take the next step in your IT career and become an Account Manager with Netitude? As an Account Manager, you’ll be at the forefront of building and maintaining strong client relationships, ultimately building trust between the client and Netitude. You’ll act as an outsourced IT Manager, working closely with key client stakeholders to deliver key information systems and evaluate IT infrastructure to identify risks and present solutions that improve business efficiency and growth.

As an Account Manager, you’ll work closely with a team of in-house solutions experts, attending quarterly business reviews and board level strategy meetings with client decision makers. You’ll oversee all technology operations and evaluate them according to established internal processes and tool sets, and devise and establish information policies and systems to support the implementation of strategies set by your clients’ senior management.

We’re looking for IT professionals with advanced 2nd line or 3rd line technical experience who are ready to take the next step in their career with a customer-facing role, or someone with previous experience in a similar role.

At Netitude, we offer a relaxed, fun, and fast-paced environment, as well as lots of training and advancement opportunities. You’ll receive a competitive salary of £25,000.00-£42,000.00 per year, as well as a company car, phone, and laptop.

If you’re ready to take your IT career to the next level and become an integral part of our team at Netitude, then apply now for this exciting opportunity!

Qualifications and Skills Proven work experience as an Account Manager, IT Account Manager, Customer facing 3rd line or Junior Account Manager or similar role (3+ years) or relevant role

Benefits

• Company Car
• Phone
• Laptop
• Relaxed, fun and fast-paced environment
• lots of Training and advancement

This is an Office based role, with occasional flexibility to work some days remotely after the 3 month probation period, candidate must be able to get to Frome regularly

Job Types: Full-time, Permanent

Pay: £25,000.00-£42,000.00 per year

Benefits:

• Casual dress
• Company car
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• Health & wellbeing programme
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Frome, BA11 2RY: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you based within a reasonable commute from Frome? This will be office based during the probation period of 3 months, then at least 3 days a week from then on.

Experience:

• IT Support Experience or Account Management: 5 years (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person