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Multi Site Field Engineer Full Time

at Sega Amusements International Ltd London in London (Published at 21-08-2024)

SEGA Amusements International Ltd (SAI) is actively recruiting for a Multi-Site Service Engineer to cover all sites in West London/Home Counties and the neighboring geographical area. Ideally located within Reading, Heathrow, Fleet or High Wycombe.

The position is field based and involves installation, repairing, service and removal of the Sega Amusements product range. This role is a vital part of our business, and the role is key to ensuring that our machines are maintained to the highest standards and repaired quickly and efficiently as well as delivery of excellent customer service.

Your Key Responsibilities

  • Be responsible for the installation, maintenance, service, and removal of the full range of Sega Amusements equipment on a nationwide basis.
  • Carry out basic network diagnostic work
  • To complete preventative maintenance
  • Refill and merchandise selected machines
  • Ensure all products are working correctly to maximise income opportunities

Required Keys and Experience

  • 2+ years’ experience servicing electronic coin/redemption and video arcade equipment/products
  • Hands on approach to installing and maintaining the full range of SEGA and 3rd party products
  • Work effectively on your own initiative and possess a pleasant and confident manner
  • Ability to carry out a significant amount of manual handling
  • You will enjoy meeting people, be reliable, trustworthy, and well-presented
  • Hold a current full driving licence and be able to work flexibly to cover all locations as and where required to provide support to Engineers across all sites. This role will will require the job holder to stay overnight.
  • Must be able to work every other weekend and pro rata public holidays. Some out of hours work required for installation projects.

About Us:

SAI is part of the Kaizen Entertainment Group operating on a global scale and is a renowned industry leader in the world of creative development and manufacturing of legendary coin operated titles over the past 30+ years.

We are one of world’s most distinguished leaders in the production, development and distribution of both iconic and interactive amusement arcade games, redemption machines, pushers and merchandise across the globe. SAI thrive and take delight in being able to offer a vast range of amusement machines to the market and in creating family entertainment experiences for all ages and interests, including Sonic Air Hockey, Sonic Basketball, Daytona, Rambo, Transformers, Mission Impossible, Plants v’s Zombies, House of the Dead Scarlett Dawn and many, many more.

We are showing huge growth in retail operations and family entertainment centres across the whole of our EMEA territories and are expanding rapidly to meet the needs of this demanding growth area and we are continually on the lookout for talented staff from different backgrounds to become a part of the SAI family!

SAI is an equal opportunities employer and welcomes applications from all sections of the community.

Please contact the HR Department for a full job description

Job Types: Full-time, Permanent

Additional pay:

  • Signing bonus
  • Yearly bonus

Benefits:

  • Casual dress
  • Company car
  • Company events
  • Company pension
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Private medical insurance
  • Sick pay
  • Store discount

Schedule:

  • 8 hour shift

Application question(s):

  • Are you located within the radius of Reading, Heathrow, Fleet & High Wycombe?.

Experience:

  • Amusement Arcade(coin slot/redemption/video): 2 years (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: On the road



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