applicants
Customer Operations Adviser
at Elmbridge Borough Council London in London (Published at 19-08-2024)
Customer Operations Adviser
18 month temporary contract
Salary Range: £29,028 - £36,666
Grade: S4-S6 Bar 28
Starting Salary £29,028
Do you have effective customer service skills, a professional telephone manner and accurate admin skills?
Are you energetic and self-motivated?
Are you looking to grow in your next career move?
Well, in your new role as a customer operations adviser working with us, you will enjoy working in a close-knit team to deliver and maintain the highest levels of customer satisfaction.
You will be assisting customers with access and information across a wide range of council services.
Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm, based at our office in Esher. Home working is also available. You will receive all the training you need to succeed.
If you’re interested in a career with the council, this is a great way to progress. We will invest in your learning and development to help you achieve your goals. Other benefits include:
- 23 days holiday
- Free car parking
- Home working
- Cycle to work scheme
- Annual health check
- Contributory local government pension scheme
For more information about the role please contact Grace Fry, Customer Operations Manager: gfry@elmbridge.gov.uk
Closing Date: 6 September 2024 at 5pm
Interviews: Week commencing 16 September 2024
Equal Opportunities
Elmbridge Borough Council - Working for Equality. We welcome applications from all sections of the community. If you require any adjustments to be able to engage in the recruitment process for this role, please let us know by emailing humanresources@elmbridge.gov.uk
How to apply
Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete but we have prepared some guidelines to help you with the application as it’s such an important part of the process.
https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form
By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.
