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Job Description

About us

The Chancery Rosewood will welcome guests into a world of enriching experiences and unforgettable moments where they will feel inspired and elevated from the everyday. We will inject new energy into London’s scene where our associates will be the centre of our success. Opening in 2025

About Rosewood

Rosewood Hotel Group is one of the world’s leading global lifestyle and hospitality management groups. Our group’s foundation is a commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality.

About the Role

The Assistant Director of Engineering shall closely collaborate alongside the Director of Engineering, enriching the delivery of the Engineering Department’s operational commitments. A proactive, enthusiastic individual with pre-opening experience required. Associated with efficiently and effectively managing the repairs and maintenance of high specification electromechanical systems. Alongside maintaining high quality decorative furnishings and fittings within guestrooms, suites, restaurants, Spa & Wellness facilities with swimming pool and iconic public spaces within luxury lifestyle hospitality.

• Manage and direct all Engineering Department electro-mechanical and decorative disciplines for a fully supportive and professional ‘best practices’ for the efficient and consistent operation of the hotel.

• Manage and drive the recruitment of top calibre talent to ensure technically competent engineering staff are selected, trained and developed into a passionate and motivated, well-qualified maintenance team.

• Collaborate and manage the pre-opening critical path activities, seamlessly to integrate into pre- and post-handover.
• Lead and direct the snagging activities, including commissioning oversight, to synchronise phasing in of operational technical collaboration to ensure efficient support for all hotel operational departments.

• Manage, develop and direct the planned preventive maintenance programs for all the hotels assets, ensuring the safety and comfort of all colleagues, guests and stake holders.
• To ‘Champion’ with passion and ownership the guestrooms, public areas and heart of the house maintenance programs.

• Plan, implement and manage the energy and sustainability programs by creating fit for purpose benchmark practices to achieve consistency and reliability. Setting future achievable performance goals and targets.

• Ensure the quality of all work completed by colleagues and external contracted partners adhere to local and international and best engineering practices, and that all safety protocols and regulations are consistently applied and monitored.

• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modelling inclusive behaviours.
• Direct and lead guest satisfaction standards by ensuring Engineering Department technical services quickly and professionally maintain and endeavour to anticipate, individual needs. Ensure the safety and comfort of guests and that any requests for service are handled in a courteous and efficient fashion.

• Provide adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures in coordination with local compliance regulations and standards. Ensure any inspections and checks on plant, equipment and hotel facilities by local and statutory authorities are compliant, that all records and documentation associated with such inspections are recorded and maintained. Ensure that the hotel and all facilities are code compliant at all times.

• Facilitate and manage the effective financial management of the engineering department by setting maintenance budgets, capital works program’s and engineering plans and ensuring that performance against these is regularly monitored and reviewed. Supports and assists the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission.

• Prepare and manages proactively the CAPEX & OPEX planning and implementation, in liaison with management, to ensure funding is effectively allocated, budgeted expensed in accordance with company directives and philosophy.

• Collaborates in developing and updating policies and manuals, as related to the Department, for implementation in the hotel, while ensuring compliance.

• Knowledge, experience and fully conversant with statutory and local council bylaws, COSHH regulations, risk assessments, fire & bomb procedures, health and safety standards and compliance including accreditation to NEBOSH or similar equivalent.

About you

• A passionate, enthusiastic, self-motivated, hands-on individual self-associated with all things Engineering and hospitality.

• Excessively proactive, driven by taking ownership of the dynamic and evolving landscape and situations, having Experienced the Challenges and Rewards of a hotel Pre-Opening.

• A Team leader who creates and promotes the Team’s successes and achievements, a vibrant people person, respectful of culture and equality, transparent and takes the ownership consistently.

• A successful and proven track record in deluxe lifestyle hospitality, at a senior Engineering leadership level.

• Highly disciplined, focussed, analytical and has great interpersonal skills, especially in the service orientation and delivery.

• Has that ‘eye for detail’ and to consistently deliver outstanding performance and quality standards always.

About Us

Rosewood Hotels and Resorts®, in partnership with renowned real estate developer Qatari Diar, is pleased to announce the latest plans for the brand’s second London property, set to open in 2024 in the city’s distinguished Mayfair district. Officially named The Chancery Rosewood, the new hotel will realise Rosewood Hotels & Resorts’ signature A Sense of Place® philosophy, which takes the local sensibilities of a destination to inform the property experience provided there, in myriad ways, including expert-led design and décor. Balancing the rich history of the iconic building with contemporary comforts prioritised by today’s luxury traveller, the hotel will showcase architecture restoration by British architect Sir David Chipperfield of David Chipperfield Architects and interiors by French architect Joseph Dirand.