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Team Leader – Criminal Justice Programmes Full Time

at Support When It Matters London in London (Published at 19-08-2024)

Who We Are.

Support When It Matters Enterprise CIC (SWIM) is an African/Caribbean led Hackney-based social enterprise focused on improving mental health and wellbeing and criminal justice outcomes for African/Caribbean and other minoritised communities.

Our expertise is in delivering culturally informed psycho-social interventions to individuals and groups experiencing discrimination and exclusion, helping them make positive changes in their lives through better access to services such as substance misuse or mental health support. We deliver programmes to reduce re-offending and substance misuse, along with housing and employment.

Our approach is embedded in hope, compassion and unconditional positive regard while facilitating and supporting personal responsibility and commitment to change. Our programmes and service areas actively support participants to examine culture, and belief systems, acknowledge hardships and build the motivation and resilience to work towards positive goals and aspirations.

SWIM is commissioned by Local Authorities, Ministry of Justice (MoJ) and other commissioners to support people from African/Caribbean heritage and other minoritised communities to overcome their challenges and go on to lead meaningful lives.

Through our consultancy and outreach work, we also support local health and mental health services to design more culturally informed approaches that reduce the reticence to engage and reduce mistrust among many ethnic minority communities.

The SWIM Way

Mission

We believe equality and inclusion strengthen our communities, so we work to inspire a sense of belonging in others. Compassion, Understanding and Respect for the individual and the communities in which they reside underpin our commitment to enabling positive change. We offer our life experience and skills to equip individuals with the tools they need and empower them to lead better lives.

Values

Equality

Understanding

Inclusion

Compassion

Belonging

Respect

SWIM Principles

  • We give a voice to people who have previously been silenced
  • We show love and understanding in walking alongside you to find your truth
  • We cultivate a culturally sensitive environment, creating a sense of belonging
  • We influence funders to respond to your needs
  • Our lived experience allows us to approach our work with genuine compassion
  • We are respectful and responsive to everyone

SWIM Team Principles

o I am accountable for doing what I have committed to

o I am transparent about when I need support

o I continuously learn

o I share accountability with my team, for speaking up

o I am responsive and compassionate to my team’s needs

o I take responsibility for the impact I have on my team

Job Title:

Team Leader – Criminal Justice Programmes

Project Base:

SWIM Head Office, Dalston, London

Hours & Salary:

37.5 hours – £33,000 - £35,000

Accountable to:

Head of Operations

The Role

As we enter our 5th year of operation we are at an extremely exciting stage of growth and expansion with 100% of the business activity taking place across London. We are seeking a passionate individual who is keen to be involved in change and brimming with innovative ideas.

The role will require the capability to travel to various locations (occasionally at very short notice) and work from a variety of SWIM offices and bases contributing to the smooth running of the company, supporting colleagues, and ensuring our services are delivered safely, effectively, and appropriately.

Summary:

§ The focus of the role will be to predominantly work with male clients.

§ You will be required to facilitate group interventions related to the needs and issues facing males within the criminal justice and substance misuse sector.

§ As Team Leader you will lead and manage Senior Practitioners, Recovery Practitioners and apprentices as well as holding a small caseload of complex cases, providing advice and support to clients experiencing mental health and personality disorders challenges along with criminal justice and substance misuse issues so they improve their health and well-being.

§ The focus will be on psychosocial interventions, group work as well as linking clients to specialist agencies, such as substance misuse, mental health services, welfare rights, advocacy, medical and legal services as appropriate.

§ The service is delivered in partnership with the police, substance misuse providers, probation and there is a focus on partnership working throughout the service. As a service lead, you’ll have the chance to make a real difference to the lives of the people we support.

§ You will coordinate the planning of the service to ensure effective service delivery and growth in conjunction with senior SWIM stakeholders, in accordance with SWIM’s organisational strategies.

§ You will oversee key contract deliveries and be required to report on data and KPIs, including NDTMS reporting.

Key Responsibilities:

  • To oversee the delivery of SWIM’s psychosocial programme delivery across London Boroughs
  • To ensure consistency and quality is maintained across all delivery
  • To recruit, induct and provide leadership, line management, support and supervision to all staff within line management, including apprentices and volunteers,
  • To work closely with commissioners and stakeholders to ensure the service is delivered on time and to the highest standards
  • To ensure quality outcomes are achieved through regular audit and observation and cases and group delivery
  • To monitor all referrals into the criminal justice service, responding within the specified timescales
  • To undertake the full range of offender management tasks with offenders assessed at all levels of risk of serious harm including high and very high.
  • To provide professional advice and assessment, including written reports to courts, the Parole Board, other criminal justice agencies and partner organisations.
  • To use computer-based systems to produce, update and maintain records and other documentation within agreed timescales.
  • To ensure timely and effective referrals to, and relationships between, offender management, court teams, victim contact units, interventions, approved premises, prisons, and external agencies to enhance positive outcomes, manage risk and reduce reoffending.
  • To attend professional meetings and represent the National Probation Service at appropriate partnership forums e.g. MAPPA, MARAC.
  • To work collaboratively with colleagues, maintain effective team relationships and provide professional guidance and support to Probation Services Officer (PSOs) and other staff as appropriate.
  • To undertake prison, home or other alternate location visits as required.
  • Respond to risk escalation requests and determine risk level and if high risk (endorsed by a manager) decide on how this will be managed.
  • To deliver and co-lead accredited programmes ensuring all safeguarding and risk management policies and procedure are maintained at all times.
  • To be an active and participating member of the SWIM management team; attending meetings, leading meetings and deputizing and representing the organisation when required.

Person Specification

Job Title: Team Leader – Criminal Justice Programmes

ESSENTIAL

Experience of.

Working at Team Leader level in a similar environment for at least two years

Working within criminal justice services

Operating within a values led organisation

Working with people who have offending histories

Working with a wide variety of people who have experienced a range of social/personal difficulties

Delivering psychosocial interventions in a group and 1:1 setting.

Line management and leadership experience

Providing written and verbal data reports and delivering presentations to stakeholders and commissioners

Attending and leading at multi-agency meetings.

Working within safeguarding and risk management policies

Desirable

Experience of:

Working with commissioners

Recruitment and onboarding experience

Safeguarding at team leader level

Working understanding of the cultural barriers to engaging in services

Using the National Drug Treatment Monitoring System to input data and generate reports

Knowledge, Skills & Abilities

Knowledge of the impact of substance use upon offending behaviours.

Knowledge and understanding of the work of the Criminal Justice System and the Probation Service.

A working knowledge of relevant legislation and National Standards.

Knowledge of Evidence Based Practice and risk/needs assessment tools.

Excellent IT skills

Knowledge and understanding of safeguarding and risk management processes

Confidence in discussions and meetings.

Knowledge, Skills & Abilities

Knowledge of the NDTMS reporting system

Knowledge and interest of personality difficulties and a willingness to develop this knowledge.

Attributes & Strengths

Capability of applying an understanding of diversity, difference, and rights to interactions with people with personality difficulties and supporting other staff in maintaining positive and respectful attitudes.

Ability to self-reflect

Calmness

Ability to work independently and under pressure

Ability to manage time.

Motivation

Willing to hold difficult conversations when required

Commitment to continued personal development, maintaining an up-to-date knowledge of developments across the field, legislation, and practice relevant to the service user group.

Attributes & Strengths

Other

Eligibility to have Security Vetting to “Enhanced Level”

Commitment to support SWIM’s passion statement values.

Flexible working.

You can obtain an enhanced DBS certification upon appointment.

Other

Knowledge of local services and geography

Driving licence and own transport.

Willing to work across London Boroughs.

A willingness to work some evenings/weekends as required.

Generic Responsibilities

Confidentiality

Service user, volunteer and/or staff information is confidential. It is a condition of employment that you will not use or disclose any confidential information obtained in accordance with data protection legislation.

Code of Conduct

All staff are expected to adhere to all SWIM’s policies and procedures that establish standards of good practice and follow any codes of conduct which are relevant to their own profession.

Privacy & Dignity

Staff should respect service user/family/carers diversity, cultural needs, and privacy.

Safeguarding

All staff have a duty to safeguard and promote the welfare of service users, volunteers, their families, and carers, you have a duty to ensure you are familiar with safeguarding policies, attend training for safeguarding and know who to contact if you have concerns about an adult or child’s welfare.

Health & Safety

SWIM has a duty of care to employees and will ensure that, as far as is reasonably practicable, adequate training, facilities and arrangements for risk avoidance are in place. All employees are required to comply with relevant Health and Safety legislation and policies relating to Health & Safety and Risk Management

What Benefits Will I Receive?

· Regular supervision and appraisal including personal and professional development planning.

· Inclusive culture promoting innovation and autonomy.

· Comprehensive learning and development opportunities so we can invest in your future.

· 25 days’ paid holiday a year.

· Flexible working solutions to support your work-life balance.

· 24/7 Employee Assistance Programme.

· Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans

Please return your CV and Covering Letter (no more than 2 pages A4) outlining your experience and suitability for the role to Peter Merrifield, Chief Executive at peter.m@swimenterprises.com

Job Type: Full-time

Pay: £33,000.00-£35,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme

Flexible language requirement:

  • English not required

Schedule:

  • Day shift

Experience:

  • Team management: 2 years (required)
  • supervisory: 2 years (required)

Licence/Certification:

  • Driving Licence (preferred)
  • NVQ Level 3 Health & Social Care (required)

Work Location: In person

Reference ID: CJTL 01



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