0
applicants
Photocopier / Printer Engineer
at Opus Technology London in London (Published at 30-08-2023)
Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who were awarded Company of the Year and the Business Growth award at the Surrey Business Awards 2022?
Due to our impressive consistent growth and strong ambitions within the IT & Telecoms sector, we are currently recruiting for a Photocopier Engineer to join our Digital team who is looking for good development and career progression.
The Role
Salary of £25 to £30k
25 Days Holiday + 8 Bank Holidays
Field based with occasional office working
As an individual you will need to have a high level of personal motivation, a willingness to adapt in a fast-paced environment and be an effective communicator.
Additionally, you will be responsible for:
Installation and networking of Multifunctional Devices (Photocopiers, Printers) at customer premises
Effective liaison with customers and 3rd parties involved
Maintenance diagnosis/replacements of spare parts
Remote technical support to customers for IT and software related issues (where possible)
End User training for hardware and software products installed
Other organisations may call this role Digital Support Technician, Photocopier Service Technician or Photocopier Field Engineer
Who are we looking for?
We are seeking a Photocopier Engineer with:
A minimum of 2 years’ experience, preferably with Canon/Toshiba with their product related qualifications
Excellent Networking skills
Driving Licence
Microsoft Office and OS proficient
Experience of carrying out IP-based installations
Experience of managing escalations working closely with the manufacturers to successful resolution. You must also possess an excellent thorough fault process mentality to correctly evaluate calls
Able to demonstrate focused customer care skills, both on site and remotely
Any Papercut or Uniflow training and experience is desirable
High level of personal motivation & ability to communicate at all levels
Positive attitude and behaviour, as well as trustworthy, credible and reliable nature
What can Opus offer you?
• Free daily breakfasts in the office
• Regular companywide events
• Monthly 'shining star' employee recognition awards
• Pension and life insurance
• Refer a friend scheme (£1,000)
• Mental health, financial and legal support
• Training and development plans
• State of the art offices
• Option to buy and sell holiday
Employee Dream Ball - Quarterly chance to win £2.5k towards a dream
Culture is important to us as are our values
Our aim is to attract, develop and retain the industries most talented people, and we’re keen to hear from individuals that have the same values as we do and want to work in an inclusive, friendly, and supportive environment.
• Work together to win together
• Be brave and think differently
• Own it and never give up
• Strive to be the best
• Stay curious and keep learning
30 years of success the Opus way
Established in 1992, with over 110 employees, Opus is an independent, privately-owned technology provider, based in Reigate, Surrey integrating best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status.
We deliver an outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service.
Become part of our success story
If you are seeking your next exciting challenge as a Photocopier Engineer, please hit the apply button and remember to attach your CV and a covering email explaining why you would be the ideal candidate for this role.
For other opportunities please follow us on LinkedIn: https://www.linkedin.com/company/opustechnology
Due to our impressive consistent growth and strong ambitions within the IT & Telecoms sector, we are currently recruiting for a Photocopier Engineer to join our Digital team who is looking for good development and career progression.
The Role
Salary of £25 to £30k
25 Days Holiday + 8 Bank Holidays
Field based with occasional office working
As an individual you will need to have a high level of personal motivation, a willingness to adapt in a fast-paced environment and be an effective communicator.
Additionally, you will be responsible for:
Installation and networking of Multifunctional Devices (Photocopiers, Printers) at customer premises
Effective liaison with customers and 3rd parties involved
Maintenance diagnosis/replacements of spare parts
Remote technical support to customers for IT and software related issues (where possible)
End User training for hardware and software products installed
Other organisations may call this role Digital Support Technician, Photocopier Service Technician or Photocopier Field Engineer
Who are we looking for?
We are seeking a Photocopier Engineer with:
A minimum of 2 years’ experience, preferably with Canon/Toshiba with their product related qualifications
Excellent Networking skills
Driving Licence
Microsoft Office and OS proficient
Experience of carrying out IP-based installations
Experience of managing escalations working closely with the manufacturers to successful resolution. You must also possess an excellent thorough fault process mentality to correctly evaluate calls
Able to demonstrate focused customer care skills, both on site and remotely
Any Papercut or Uniflow training and experience is desirable
High level of personal motivation & ability to communicate at all levels
Positive attitude and behaviour, as well as trustworthy, credible and reliable nature
What can Opus offer you?
• Free daily breakfasts in the office
• Regular companywide events
• Monthly 'shining star' employee recognition awards
• Pension and life insurance
• Refer a friend scheme (£1,000)
• Mental health, financial and legal support
• Training and development plans
• State of the art offices
• Option to buy and sell holiday
Employee Dream Ball - Quarterly chance to win £2.5k towards a dream
Culture is important to us as are our values
Our aim is to attract, develop and retain the industries most talented people, and we’re keen to hear from individuals that have the same values as we do and want to work in an inclusive, friendly, and supportive environment.
• Work together to win together
• Be brave and think differently
• Own it and never give up
• Strive to be the best
• Stay curious and keep learning
30 years of success the Opus way
Established in 1992, with over 110 employees, Opus is an independent, privately-owned technology provider, based in Reigate, Surrey integrating best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status.
We deliver an outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service.
Become part of our success story
If you are seeking your next exciting challenge as a Photocopier Engineer, please hit the apply button and remember to attach your CV and a covering email explaining why you would be the ideal candidate for this role.
For other opportunities please follow us on LinkedIn: https://www.linkedin.com/company/opustechnology
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