Jobsxl | Total Jobs Online

Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who were awarded Company of the Year and the Business Growth award at the Surrey Business Awards 2022?

Due to our impressive consistent growth and strong ambitions within the IT & Telecoms sector, we are currently recruiting for a Photocopier Engineer to join our Digital team who is looking for good development and career progression.

The Role

 Salary of £25 to £30k
 25 Days Holiday + 8 Bank Holidays
 Field based with occasional office working

As an individual you will need to have a high level of personal motivation, a willingness to adapt in a fast-paced environment and be an effective communicator.

Additionally, you will be responsible for:

 Installation and networking of Multifunctional Devices (Photocopiers, Printers) at customer premises
 Effective liaison with customers and 3rd parties involved
 Maintenance diagnosis/replacements of spare parts
 Remote technical support to customers for IT and software related issues (where possible)
 End User training for hardware and software products installed

Other organisations may call this role Digital Support Technician, Photocopier Service Technician or Photocopier Field Engineer

Who are we looking for?

We are seeking a Photocopier Engineer with:

 A minimum of 2 years’ experience, preferably with Canon/Toshiba with their product related qualifications
 Excellent Networking skills
 Driving Licence
 Microsoft Office and OS proficient
 Experience of carrying out IP-based installations
 Experience of managing escalations working closely with the manufacturers to successful resolution. You must also possess an excellent thorough fault process mentality to correctly evaluate calls
 Able to demonstrate focused customer care skills, both on site and remotely
 Any Papercut or Uniflow training and experience is desirable
 High level of personal motivation & ability to communicate at all levels
 Positive attitude and behaviour, as well as trustworthy, credible and reliable nature


What can Opus offer you?

• Free daily breakfasts in the office
• Regular companywide events
• Monthly 'shining star' employee recognition awards
• Pension and life insurance
• Refer a friend scheme (£1,000)
• Mental health, financial and legal support
• Training and development plans
• State of the art offices
• Option to buy and sell holiday
 Employee Dream Ball - Quarterly chance to win £2.5k towards a dream

Culture is important to us as are our values

Our aim is to attract, develop and retain the industries most talented people, and we’re keen to hear from individuals that have the same values as we do and want to work in an inclusive, friendly, and supportive environment.

• Work together to win together
• Be brave and think differently
• Own it and never give up
• Strive to be the best
• Stay curious and keep learning


30 years of success the Opus way
Established in 1992, with over 110 employees, Opus is an independent, privately-owned technology provider, based in Reigate, Surrey integrating best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status.

We deliver an outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service.
Become part of our success story
If you are seeking your next exciting challenge as a Photocopier Engineer, please hit the apply button and remember to attach your CV and a covering email explaining why you would be the ideal candidate for this role.

For other opportunities please follow us on LinkedIn: https://www.linkedin.com/company/opustechnology