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Admin Reception Manager Full Time

at FULHAM OSTEOPATHS London in London (Published at 07-08-2023)

Admin Reception Manager full time role

Are you the motivated and dynamic full time Reception Admin Manager we are looking for?

You are fun, personable, outgoing person with a desire to excel in customer care, you love helping people and are eager to take on new and exciting challenges?
Do you want to enjoy making a difference every day of your life? If the answer is yes, we might have just the perfect job for you!
We have an exciting opportunity for a dynamic and dedicated admin reception manager to join our team.
Starting date:
Full time salaried position, Monday to Friday to work on site.
Salary: £28000 to £32000 PA (Depending on experience & talent)
Watch this video and find out if you have what it takes to work alongside our AMAZING team at Fulham Osteopaths!
https://vimeo.com/692598826/aae59a187f
“The only way to do great work is to love what you do” Steve Jobs
If you’ve watched this video, and if this sounds like you, then we would love to hear from you...
About us:
We are medium sized family business that has thrived for more that 30 years. We have an excellent reputation for delivering osteopathic care to our local community in a friendly environment.
We are passionate about helping our team to grow and reach their potential in a caring and supportive environment.
About you:

You are fun, friendly, outgoing person with a desire to excel in customer care. You love helping people and are eager to take on new and exciting challenges.
If you are to become our future Reception Admin Manager you will have great people and communication skills, you are efficient, enjoy working as part of a dynamic team whilst having a laugh and fun in our vibrant culture.
You want the opportunity to become more than just a standard reception admin manager member because you know that you can deliver much more.
About "you" (tick box at the side)
• You have excellent IT skills.
• You are a smart, fast and confident learner
• You absolutely want to grow and develop!
• You are enthusiastic and outgoing.
• You thrive on personal development.
• You are results-focused and drive yourself to get the best results.
• You have excellent verbal & written communication skills.
• You’re extremely accountable & pay close attention to detail.
• You’re friendly & dynamic and bring energy to your work.
• You’re organised, efficient & systematic.
• You’re a team player but are also driven and take initiative.
• You have an open mind and enjoy learning new systems and methods.
• You’re resilient, adaptable and thrive on feedback.
• You have empathy & ability to quickly create rapport and make patients feel welcome.
• You can work under pressure in a busy environment.
• To be proactive and contribute your own ideas and insights.
• To be able to work independently and part of a team.
What IT skills do you need for this role?
• Excellent IT skills, with intermediate to advanced Excel, Word and Google suit (Docs & sheets), able to create spreadsheets and analyse data.
• To be able to design & create social media posts using Canva or other programs.
Sounds like you? Read on, because this could be the ideal role for you …
At Fulham Osteopaths:

We help our patients recover from life’s challenges so they can get back to feeling great again and do the things they most love. Our patients could be a mum, a baby, someone that has had an accident, or is a person that is just struggling with pain as they get older.
We have been delivering outstanding care to our local community in a fun and friendly environment for over 30 years.
We are absolutely committed to helping our whole team to thrive, reach their potential and deliver their best. We provide ongoing training and support in a caring environment.

About Your Role:

You'll be working in a full-time position working alongside our experienced, friendly practice manager and osteopaths. You will be providing an exceptional patient experience.
This is a broad role supporting many aspects of the business.
High computer literacy is a must for this role, but prior experience as a receptionist is not essential as our comprehensive on-boarding process will train you in everything that you need to know to carry out your role with precision and confidence.
General administrative duties will also make up a large portion of your role. Therefore, lateral thinking and a can-do attitude are a must!
What is essential however, is that you have good energy and drive when it comes to your work as well as being open minded and willing to learn. You need to be able to dive in get the job done whatever that is!
You must have the right to work and live in the UK.
Duties and Responsibilities:
• At Fulham Osteopaths you will wear many hats to support the needs of the business.
• Number 1 priority is patient care! Always delivering excellent receptionist service to create a positive experience.
• Diary management.
• Manage in full the front of house.
• Support and coordinate the part time receptionists’ roles, assist them in any queries they might have.
• Stats and Accounts.
• Auditing day to day processes.
• Stock management.
• Housekeeping and waste management duties, ensuring the clinic remains neat and presentable throughout the day.
• Support with development and marketing projects.
• Miscellaneous errands and PA duties for the business directors.

(This is not an exhaustive list, but a broad overview of the role).
Skills & Mindset
• Accuracy & Accountability
• Excellent rapport building skills both in person and by phone.
• Organizational and Time Management skills.
• Ability to meet deadlines and complete tasks efficiently.
• Excellent communication skills, both verbal and written.
• Strong organizational skills with the ability to prioritize tasks effectively.

Opportunities:
• To take your reception and admin skills to the next level.
• To take your IT skills to the next level.
• To grow into our in-house marketing manager alongside the reception manager role.
• Enjoy working in a multidisciplinary team, building meaningful relationships, and growing professionally.


Schedule:
40 Hours per week. (Our practice is open from Monday to Saturdays. 8:00am to 7:00pm)
This is a Monday to Friday role shifts are based on the need of the practice. Start time is usually between 9am and 10.30am
Salary:
Generous salary £28000 to £32000 PA (Depending on experience & talent)
Whether you are a young new graduate looking for a rewarding role and an opportunity to develop your skill, or you are more experienced person we would love to meet you.
Application Instructions :
https://www.fulhamosteopaths.co.uk/careers

The Team
What can we say? We really like each other! From our community work, team meetings and projects with awards & prizes, to birthday tea parties, trips to the pub and dinners we work hard but like to enjoy ourselves too!
The Culture
We provide a caring, respectful, and supportive environment. Family is important for all of us. Our team is like our family at work! So, we are here to support you how ever we can!
What others say about us...
“What I enjoy most about Fulham Osteopaths is that you are part of a team. The chance to learn, develop skills, and have peers readily available to discuss/help on cases has really helped me gain confidence as a new graduate.”
Katherine Quinn, osteopath at Fulham Osteopaths


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